Return and Exchange Policy
Thank you for shopping with Anna Katherine. We strive to ensure that our products meet your expectations. Please review our policy below before making a purchase:
Final Sale: All sales are final. We do not accept returns or exchanges on any items purchased from our store due to the customizable feature of each product.
Quality Assurance: Each product is carefully inspected before it reaches you. If you receive a defective or damaged item, please contact us within 7 days of receiving your order. We will review your case and may offer a replacement or store credit at our discretion.
Order Accuracy: It is your responsibility to ensure that the items you select are correct before completing your purchase. We are unable to make changes or cancellations once an order is placed.
Customer Support: If you have any questions or concerns regarding your purchase, please email katiesmithinfo@gmail.com. We are here to assist you and provide support where possible.
We appreciate your understanding and thank you for choosing Anna Katherine.